Challenge
As a by-product of the success of our online application system for lodgement and production of MSIC cards, many of our existing clients asked if we could expand our background checking services to other programs.
The challenge for Veritas Group was to implement our technology and experience to deliver easy to use systems for other federally managed background checking programs.
Solution
In 2014, Veritas Engineering Pty Ltd t/a Veritas Check (Veritas), gained CrimTrac accreditation to access the Nationally Coordinated Criminal History Checks (NCCHC) service.
With every business venture, Veritas strives to provide customers with the best user experience possible. Research into existing providers of this service indicated the industry was plagued with hard-to-follow and unnecessarily complicated application processes.
Veritas developed an online solution that minimises the need for data entry. As a result, processing times for a Nationally Coordinated Criminal History Check (NCCHC) are significantly faster than visiting a local police station and completing a paper form. In fact, 70 percent of applications are returned within the hour.
In 2016, Veritas delivered a new feature enabling straight-through processing of applications. No other Nationally Coordinated Criminal History Check (NCCHC) provider on the market offers one-hour processing of NCCHC requests 24/7 — including outside standard business hours.
Once again, through the use of technology, Veritas continues to transform ideas into innovative solutions.
